Payment Terms

A non refundable deposit of 50% is required prior to any Service of more than seven (7) days with the balance payable within seven (7) days of return of the client.

Full payment for Services must be received within seven (7) days of the client's return.

Dishonoured cheques will attract a fee of $35 per cheque.

Policies

Castle Home and Pet Minding Service is fully insured.

Castle Home and Pet Minding Service respects your privacy and maintains personal details collected about you in accordance with National Privacy Laws.

Your privacy and pets' safety and wellbeing are a prime concern to us.

The safety of our staff is of utmost importance to us.

It is highly recommended that all pets are micro-chipped and wear properly fitted collars with an identification tag in your absence.